Safari Animal Collection

Your Privacy

At SafariAnimalCollection.com, we value our customers and respect your privacy. We collect customer information in an effort to improve your shopping experience and to communicate information with you regarding our products and services. We may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased, and recipient information if the product is shipped to a separate location. We do not sell or rent the information you provide to us online to third parties.

Payment Methods

We gladly accept VISA, MasterCard, American Express, Discover credit cards, and money orders. Personal checks are no longer accepted.

Online Security

Your online credit card transactions are secure with SafariAnimalCollection.com. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. Once your order is completed, your credit card information is removed from our database in order to increase your safety.

SafariAnimalCollection.com uses a feature in your web browser called a cookie. Cookies allow lines of text to be stored on your computer. We use cookies to keep track of the items you have placed within your shopping cart. This information also tells us whether or not you have visited our website before. A cookie cannot be used to retrieve any additional information from your computer and our server can only read the cookie we gave you. The only information the cookie contains is a customer ID. Most web browsers automatically accept cookies; you can instruct your browser to prevent the use of cookies at any time.

Please note that if you disable cookies, certain aspects of our store, such as the shopping cart, will not function properly.

Satisfaction Guaranteed

We want you to be completely satisfied with your order. Every item is carefully inspected to ensure quality and carefully packed for safe shipping. If you are unsatisfied with your purchase, simply return it, along with the original receipt, for a full refund or exchange within 10 days of the original purchase. In order to help us improve the quality of our services, please include written correspondence indicating the reason for your return. Please read Return Care for return/exchange procedures.

Because most items are handmade by original artists and artisans, they may vary slightly in size or color from the image available on the web site. This is a sign of quality and originality which we hope you will appreciate, as it makes your item a unique artistic piece.

Return Care

Please carefully repackage the item(s) in the original packaging material with the original receipt. Returned merchandise must be in good condition and in it's original packaging for full credit. Refunds and exchanges will be made upon receipt of merchandise.

Returned items as a result of shipping damages or an error on our behalf will be fully refunded upon receipt of merchandise.

All returns/exchanges must be mailed to:
Safari Animal Collection
865 West Harbor Drive, Suite B
San Diego, CA 92101

For your protection, please use a major carrier such as UPS, FedEx or the US Postal Service with insured mail, as you are responsible for the safe return of the items and related shipping costs. If the item(s) is received broken, please call the store for full refund information. All other refunds will not include original shipping charges and insurance charges (if applicable).

SafariAnimalCollection.com is not responsible for returns or exchanges mailed by customers.

For any questions or concerns, feel free to call at: (619) 233 - 8577